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Here are some testimonials from our clients:
today i had to call Nicola, as my 8 year old, ex feral cat, Stevie had worsened with the lymphoma in his neck and i knew it was time. it has all been so quick, from him being unwell to know. but Nicola was fantastic. she explained everything to me, and we worked through it all. i cuddled Stevie whilst he was sedated, then made him comfy before the final step. he was so peaceful, and i felt at ease with him. i only had him a little under 3 years, and he had settled so well. Nicola was absolutely brilliant, reassuring me and explaining everything. i cannot speak highly enough of her professionalism and caring. thank you so much
Amazing service, professional & so caring
We just felt we needed to write this testimonial to thank Nicola for responding so quickly when we were in desperate need to help our beautiful cat, Toffee.
From the moment you came into our home, you were so caring towards Toffee. Nothing was rushed and you explained everything clearly to us.
We are so glad it was you who helped Toffee in his final moments, because your caring manor made a heartbreaking day more bearable.
We will always remember the kindess you showed him, and us, on what was the hardest day of our lives.
Mr & Mrs Watson
Thank you for your kindness
Can’t recommend this service or Nicola enough.
She was so compassionate, explained everything clearly every step of the way, we didn’t feel rushed and were allowed as much time as we needed. Having our girl Lili put to sleep at home made it so much more of a peaceful experience (as she always panicked at the vets) and it meant we could all be with her to say our goodbyes. Nicola really did make one of the hardest days for our family a little easier. Thank you so much Nicola.
We were so thankful to find Cherry Tree when we knew a difficult decision had to be made about our beloved Irish Setter Willow and our regular Vets were not offering home visits due to Covid.
Nicola came to our home and was so calm and compassionate, taking time to talk to and about Willow and our other dog, explaining the process and allowing us time to be with Willow.
I could not have wished for this difficult time to have gone any smoother, we all said our ‘au revoirs’ and Willow was so relaxed as she drifted off to sleep, snoring peacefully as Nicola gave her the final injection.
We collected her ashes a day later and again so professional and compassionate. I wholeheartedly recommend Cherry Tree gentle farewells.
Saying good bye
We knew the time would come when we would have to say goodbye to our little boy, Bean. After a cancer diagnosis, we spent the last few precious months feeding him steak and roast chicken and taking him walking in all his favourite places. We were so grateful for the recommendation our vet made to Cherry Tree and the wonderful service they provide. We never wanted Bean to know that anything was out of the ordinary. Luckily for us, he was as well as he could be until the day we had to make the heart breaking decision to say goodbye. Nicola’s service allowed us to say goodbye in the way we wanted – at home with our beautiful boy, smothered in kisses and surrounded by all his familiar things. Nicola was able to come to the house within a few hours of our call. She explained each step sensitively and took the time to ensure we were happy with everything that would happen. No death is easy, but the service Nicola provided made us feel we had done the best we could for Bean and that we gave him as peaceful a send off as possible. Thank you Nicola, from Elisa, Terry and Bean x x x
Nicola came out to put our darling dog, Sam to sleep. She was so sensitive, kind and compassionate, yet professional and we were so grateful that we could have Sam put to sleep in familiar surroundings for him. The lovely follow up card and seeds to sow in remembrance of him was such a lovely touch and so appreciated by us. I thank God for the vet putting us on to you. I would recommend Cherry Tree to anyone.
Susan and Brian Lilley
Cannot thankyou enough
Making that heartbreaking decision is tough, Nicola was compassionate and so kind and did not hesitate to come out to Sydney in a difficult time ( covid) he was put to sleep in my arms and.most importantly, to us, in his familar surroundings. I cannot thankyou enough for the peaceful way Sydney went on his final journey thankyou with all my heart.
An exceptional service from an outstanding team
Just over a week ago, we said goodbye to one of our family. At 13 and a half years old, age related disease and associated neurological conditions were taking their toll and medication was no longer benefiting.
To be honest, if your home service was not available at this time, I’m ashamed to admit, we would probably dragged his life out for as long as possible – just to avoid, depositing him at the vets, knowing how anxious he would be and not being allowed to accompany him, so thank you on his behalf for that….
How can I begin to describe Nicola…..
Professional without being abrupt or distant
Compassionate – sincerely – without being gushing
We have (we had) 5 in our family – 4 rescues with various quirks and our Spider. It was so important to us that they were together at the end, a decision that Nicola didn’t just facilitate, but encouraged.
There was no rush and Nicola took the time to let them all adjust to her being in their home.
The entire process was calm and pain free. Thanks to Nicola, our beautiful man left us peacefully and with dignity, surrounded by his family and the friends he shaped into happy, confident dogs over the years.
What a wonderful, final gift to be able to give our amazing boy.
We simply can’t thank you enough, Nicola, David and the Cherry Tree Team.
Gary and Cathy
A beautiful send off
Our little 17 year old Jack Russell Dixie had dementia and it was breaking our hearts watching her struggling with it, so we knew it was time to say goodbye. Becouse of covid our vets could not come out, so we booked for her to go there which we never wanted for her. Two days before we were due to take her there, a friend gave us the number to Cherry Tree Farewells. We phoned up and spoke to Nicola to see if it would be possible to have her come out for the same day we had booked to go to the vets. Thankfully she could.
When she came to the house she was so kind and gentle with Dixie and made the hardest thing we’ve ever had to do just that little bit easier. She never rushed us, and gave us time to be with Dixie afterwards.
We were able to pick Dixies ashes up the next day. When we got there we were greeted at the door by David. Dixies ashes were in a little scatter box with a card that had a beautiful poem written inside. Both were put into a lovely bag, everything was so professional and respectful.
A few days later we received lovely card from Nicola, she had put some forget me not seeds in so we could plant them as a remembrance to Dixie.
We will be forever grateful for the beautiful send off we were able to give our little Dixie with the help of Nicola and Cherry Tree Farewells.
Carol De grout
Nicola came out to our home to deliver a truly professional but respectful and caring farewell to our much loved Finley. She spoke us through every step and made the hard time of saying goodbye a calm, peaceful and most of all full of love last moment with him. She allowed us to be with him and worked around us and gave us time.
We thank you Nicola for the support and care we received in this hard time.
Emily and Val