Your input is important to us.

Here are some testimonials from our clients:

Forever Grateful

I had to make that awful decision when my loyal little friend of 15 years was so poorly. I didn’t like to see her suffer. Nicola (then of Weald Home Vets) came to my home and confirmed for me that Winnie would not get better. Nicola was so kind and understanding. Winnie went to sleep so peacefully in her own home with me holding her. I was hurting so much, but she wasn’t suffering anymore. Winnie was taken to David at Cherry Tree Pet Crematorium and I had Winnie’s ashes back the next day in the back of a lovely picture frame. David and Nicola’s support was second to none when I needed it most. Forever grateful

Dawn Mason

A dignified and peaceful goodbye

A massive thank you to Nicola and the Cherry Tree team for ensuring our lovely dog Poppy passed over the rainbow painfree and with dignity. It was such a sad time for us, Pops has been part of our family for fifteen and a half years, such a loyal companion but very anxious. She hated going to the vets and it would have been unbearable having to put her through the trauma.
We are so pleased you were there for us, the caring and time Nicola gave us helped us to say goodbye in a peaceful and unrushed manner . Nicola went above and beyond the “call of duty” and we appreciate this so much.
Thank you

Dianne Homewood

Thank you for your kidness

Nicola, I would like to thank you for your kindness and compassionate approach towards me and my beloved Pippi today.  I shall never forget how you made such a difficult and distressing time into one of calm, with a peaceful ending.

Beverley

Ella Thresher and ms marbels

For any one who is reading this msg on cherry tree gentle farewells although the pain your going through is beyond belief I would like to reassure you that cherry tree farewells are a service like no other they really take care of every detail both my wife have had two services one for a beloved cat and another for a golden retriever both of them painful but they were the best any one could ask thank you cherry tree for looking after our beloved animals and making there journeys peaceful Andre and Pat Thresher

Andre and Pat Thresher

Caring

Nicola came yesterday to put my parents 15 year old West Highland terrier to sleep.
She came within the hour of contacting her.
Nicola explained everything in detail what was going to happen and what to expect which really helped.
She was so kind to Amy who went peacefully and quietly in her own home which made a tremendous difference.
I would highly recommend Nicola
Cherry Tree were really helpful and caring.

Clare Gilbert

The kindest and most compassionate farewell we could have asked for

We knew the time had come for our beautiful boy Oscar. He had a wonderful long and happy life with us and spent almost all of his time going everywhere with us, work, holidays, family trips, and his favourite place was under our dining table in his bed looking out to the garden.
He grew old very gracefully but could no longer do any of things he once loved, once his quality of life was poor, we made the heartbreaking decision that we didn’t want him to suffer and Cherry Tree were amazing.
From the initial call with Sandra to when Nicola came out to our home to ensure Oscar had the most peaceful and beautiful farewell, to the liaison with the Crematorium afterwards, they were all so supportive.
Oscar was ready to go, he fell asleep so peacefully with his mummy and daddy by his side, Nicola explained everything and gave us time afterwards, and Oscar made his final journey with his favourite teddy and blanket.
We will be forever grateful to her for the compassion she showed Oscar and us and for enabling us to say goodbye to Oscar at home in his favourite place.

Suzanne Oakley

Thank you

We just wanted to thank you and Nicola for your treatment with our precious Frankie yesterday. Having Nicola come to the house made it so less stressful for Frankie and us obviously.  Nicola was caring and calm which is what Frankie needed as he is such a nervous cat, and to then know he was treated with respect for the rest of his journey. We feel so comforted by your kindness, it makes a sad time a little easier. Thank you.

Karen and Chris

Thank you

A wonderful team. Nicola came to us to put our baby to sleep for the last time. She was amazing with us, she talked us through every step and gave us the time we needed to say goodbye to our baby. She worked around and with us so that we could give our baby the best send off he could get, filled with love. She was respectful and spoke so gently to us, for that I thank you so much.

Suzie Wimble

Thank you

Nicola came out to our home to deliver a truly professional but respectful and caring farewell to our much loved Finley. She spoke us through every step and made the hard time of saying goodbye a calm, peaceful and most of all full of love last moment with him. She allowed us to be with him and worked around us and gave us time.

We thank you Nicola for the support and care we received in this hard time.

Emily and Val

A beautiful send off

Our little 17 year old Jack Russell Dixie had dementia and it was breaking our hearts watching her struggling with it, so we knew it was time to say goodbye. Becouse of covid our vets could not come out, so we booked for her to go there which we never wanted for her. Two days before we were due to take her there, a friend gave us the number to Cherry Tree Farewells. We phoned up and spoke to Nicola to see if it would be possible to have her come out for the same day we had booked to go to the vets. Thankfully she could.
When she came to the house she was so kind and gentle with Dixie and made the hardest thing we’ve ever had to do just that little bit easier. She never rushed us, and gave us time to be with Dixie afterwards.
We were able to pick Dixies ashes up the next day. When we got there we were greeted at the door by David. Dixies ashes were in a little scatter box with a card that had a beautiful poem written inside. Both were put into a lovely bag, everything was so professional and respectful.
A few days later we received lovely card from Nicola, she had put some forget me not seeds in so we could plant them as a remembrance to Dixie.
We will be forever grateful for the beautiful send off we were able to give our little Dixie with the help of Nicola and Cherry Tree Farewells.

Carol De grout

An exceptional service from an outstanding team

Just over a week ago, we said goodbye to one of our family. At 13 and a half years old, age related disease and associated neurological conditions were taking their toll and medication was no longer benefiting.
To be honest, if your home service was not available at this time, I’m ashamed to admit, we would probably dragged his life out for as long as possible – just to avoid, depositing him at the vets, knowing how anxious he would be and not being allowed to accompany him, so thank you on his behalf for that….
How can I begin to describe Nicola…..
Professional without being abrupt or distant
Compassionate – sincerely – without being gushing
GENUINE
We have (we had) 5 in our family – 4 rescues with various quirks and our Spider. It was so important to us that they were together at the end, a decision that Nicola didn’t just facilitate, but encouraged.
There was no rush and Nicola took the time to let them all adjust to her being in their home.
The entire process was calm and pain free. Thanks to Nicola, our beautiful man left us peacefully and with dignity, surrounded by his family and the friends he shaped into happy, confident dogs over the years.
What a wonderful, final gift to be able to give our amazing boy.
We simply can’t thank you enough, Nicola, David and the Cherry Tree Team.

Gary and Cathy

Cannot thankyou enough

Making that heartbreaking decision is tough, Nicola was compassionate and so kind and did not hesitate to come out to Sydney in a difficult time ( covid) he was put to sleep in my arms and.most importantly, to us, in his familar surroundings. I cannot thankyou enough for the peaceful way Sydney went on his final journey thankyou with all my heart.

Dawn Curd

Sam

Nicola came out to put our darling dog, Sam to sleep. She was so sensitive, kind and compassionate, yet professional and we were so grateful that we could have Sam put to sleep in familiar surroundings for him. The lovely follow up card and seeds to sow in remembrance of him was such a lovely touch and so appreciated by us. I thank God for the vet putting us on to you. I would recommend Cherry Tree to anyone.

Susan and Brian Lilley

Saying good bye

We knew the time would come when we would have to say goodbye to our little boy, Bean. After a cancer diagnosis, we spent the last few precious months feeding him steak and roast chicken and taking him walking in all his favourite places. We were so grateful for the recommendation our vet made to Cherry Tree and the wonderful service they provide. We never wanted Bean to know that anything was out of the ordinary. Luckily for us, he was as well as he could be until the day we had to make the heart breaking decision to say goodbye. Nicola’s service allowed us to say goodbye in the way we wanted – at home with our beautiful boy, smothered in kisses and surrounded by all his familiar things. Nicola was able to come to the house within a few hours of our call. She explained each step sensitively and took the time to ensure we were happy with everything that would happen. No death is easy, but the service Nicola provided made us feel we had done the best we could for Bean and that we gave him as peaceful a send off as possible. Thank you Nicola, from Elisa, Terry and Bean x x x

Elisa Peacock

Willow

We were so thankful to find Cherry Tree when we knew a difficult decision had to be made about our beloved Irish Setter Willow and our regular Vets were not offering home visits due to Covid.
Nicola came to our home and was so calm and compassionate, taking time to talk to and about Willow and our other dog, explaining the process and allowing us time to be with Willow.
I could not have wished for this difficult time to have gone any smoother, we all said our ‘au revoirs’ and Willow was so relaxed as she drifted off to sleep, snoring peacefully as Nicola gave her the final injection.
We collected her ashes a day later and again so professional and compassionate. I wholeheartedly recommend Cherry Tree gentle farewells.

Karen West

Submit your testimonial here