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Here are some testimonials from our clients:

Saying good bye

We knew the time would come when we would have to say goodbye to our little boy, Bean. After a cancer diagnosis, we spent the last few precious months feeding him steak and roast chicken and taking him walking in all his favourite places. We were so grateful for the recommendation our vet made to Cherry Tree and the wonderful service they provide. We never wanted Bean to know that anything was out of the ordinary. Luckily for us, he was as well as he could be until the day we had to make the heart breaking decision to say goodbye. Nicola’s service allowed us to say goodbye in the way we wanted – at home with our beautiful boy, smothered in kisses and surrounded by all his familiar things. Nicola was able to come to the house within a few hours of our call. She explained each step sensitively and took the time to ensure we were happy with everything that would happen. No death is easy, but the service Nicola provided made us feel we had done the best we could for Bean and that we gave him as peaceful a send off as possible. Thank you Nicola, from Elisa, Terry and Bean x x x

Elisa Peacock

Willow

We were so thankful to find Cherry Tree when we knew a difficult decision had to be made about our beloved Irish Setter Willow and our regular Vets were not offering home visits due to Covid.
Nicola came to our home and was so calm and compassionate, taking time to talk to and about Willow and our other dog, explaining the process and allowing us time to be with Willow.
I could not have wished for this difficult time to have gone any smoother, we all said our ‘au revoirs’ and Willow was so relaxed as she drifted off to sleep, snoring peacefully as Nicola gave her the final injection.
We collected her ashes a day later and again so professional and compassionate. I wholeheartedly recommend Cherry Tree gentle farewells.

Karen West

Thank you for your kindness

Can’t recommend this service or Nicola enough.
She was so compassionate, explained everything clearly every step of the way, we didn’t feel rushed and were allowed as much time as we needed. Having our girl Lili put to sleep at home made it so much more of a peaceful experience (as she always panicked at the vets) and it meant we could all be with her to say our goodbyes. Nicola really did make one of the hardest days for our family a little easier. Thank you so much Nicola.

Helen Davies

Amazing service, professional & so caring

We just felt we needed to write this testimonial to thank Nicola for responding so quickly when we were in desperate need to help our beautiful cat, Toffee.

From the moment you came into our home, you were so caring towards Toffee. Nothing was rushed and you explained everything clearly to us.

We are so glad it was you who helped Toffee in his final moments, because your caring manor made a heartbreaking day more bearable.

We will always remember the kindess you showed him, and us, on what was the hardest day of our lives.

Thank you.

Mr & Mrs Watson

Thank you

I can’t thank Ian enough for the care and compassion when we needed him last week. He made what was a horrific time that bit easier. Ian came at short notice and explained everything in detail. He was extremely caring and Honey was made comfortable in her own home. Her last moments were full of peace and love which is what we always wanted for our furbaby. Ian gave us time with Honey and even advised on what to do to help our other dog. I can’t recommend Ian and cherry tree enough. We were met with respect and dignity through out the whole process.
Thank you

Lauren Beckwith

I can’t praise her highly enough

Nicola provides a wonderful service and nothing is too much trouble. She is patient and kind. Everything is explained about your pets condition. I can’t praise her highly enough. Would recommend her totally.

Lynne Brice-Freeman

thank you

today i had to call Nicola, as my 8 year old, ex feral cat, Stevie had worsened with the lymphoma in his neck and i knew it was time. it has all been so quick, from him being unwell to know. but Nicola was fantastic. she explained everything to me, and we worked through it all. i cuddled Stevie whilst he was sedated, then made him comfy before the final step. he was so peaceful, and i felt at ease with him. i only had him a little under 3 years, and he had settled so well. Nicola was absolutely brilliant, reassuring me and explaining everything. i cannot speak highly enough of her professionalism and caring. thank you so much

angie bowers

A calm and loving experience

We cannot praise highly enough the service we received when Nicola attended our little dog Benji. Sadly we had to say goodbye to him but Nicola was so kind and caring, she made it a calm and loving experience. There was no rush and we were able to spend extra precious time with him. We cannot recommend Nicola enough and will be forever grateful.

Margert Fearn

Gentle and filled with love

Wouldn’t of wanted anyone else to help us through this heartbreaking time when we had to make the decision over Misty.. was such a kind, gentle, loving service that Nicola provided, was so gentle loving and kind, and would not recommend anyone else to have Misty’s final journey with.

Amber Wearing

Forever Grateful

I had to make that awful decision when my loyal little friend of 15 years was so poorly. I didn’t like to see her suffer. Nicola (then of Weald Home Vets) came to my home and confirmed for me that Winnie would not get better. Nicola was so kind and understanding. Winnie went to sleep so peacefully in her own home with me holding her. I was hurting so much, but she wasn’t suffering anymore. Winnie was taken to David at Cherry Tree Pet Crematorium and I had Winnie’s ashes back the next day in the back of a lovely picture frame. David and Nicola’s support was second to none when I needed it most. Forever grateful

Dawn Mason

A dignified and peaceful goodbye

A massive thank you to Nicola and the Cherry Tree team for ensuring our lovely dog Poppy passed over the rainbow painfree and with dignity. It was such a sad time for us, Pops has been part of our family for fifteen and a half years, such a loyal companion but very anxious. She hated going to the vets and it would have been unbearable having to put her through the trauma.
We are so pleased you were there for us, the caring and time Nicola gave us helped us to say goodbye in a peaceful and unrushed manner . Nicola went above and beyond the “call of duty” and we appreciate this so much.
Thank you

Dianne Homewood

Thank you for your kidness

Nicola, I would like to thank you for your kindness and compassionate approach towards me and my beloved Pippi today.  I shall never forget how you made such a difficult and distressing time into one of calm, with a peaceful ending.

Beverley

Ella Thresher and ms marbels

For any one who is reading this msg on cherry tree gentle farewells although the pain your going through is beyond belief I would like to reassure you that cherry tree farewells are a service like no other they really take care of every detail both my wife have had two services one for a beloved cat and another for a golden retriever both of them painful but they were the best any one could ask thank you cherry tree for looking after our beloved animals and making there journeys peaceful Andre and Pat Thresher

Andre and Pat Thresher

Caring

Nicola came yesterday to put my parents 15 year old West Highland terrier to sleep.
She came within the hour of contacting her.
Nicola explained everything in detail what was going to happen and what to expect which really helped.
She was so kind to Amy who went peacefully and quietly in her own home which made a tremendous difference.
I would highly recommend Nicola
Cherry Tree were really helpful and caring.

Clare Gilbert

Thank you

We just wanted to thank you and Nicola for your treatment with our precious Frankie yesterday. Having Nicola come to the house made it so less stressful for Frankie and us obviously.  Nicola was caring and calm which is what Frankie needed as he is such a nervous cat, and to then know he was treated with respect for the rest of his journey. We feel so comforted by your kindness, it makes a sad time a little easier. Thank you.

Karen and Chris

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