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Here are some testimonials from our clients:

Thank you Cherry Tree

Just a heartfelt thank you to the Cherry Tree team, to Sandra but most of all to Jess for being so calm, dignified and caring last Thursday.

Jess was quite brilliant and gave us all the time we needed before my beautiful black Labrador ‘Ruby’ passed calmly and peacefully away.

Words cannot convey my sadness at losing my beloved Ruby after almost 16 years, what an absolute blessing she was and I am so glad to have been able to share part of my life with her. We all miss Ruby so very much.

Thank you again.

Jon Booth

Wonderful compassionate service

Where do we start , Im so glad CT is there for us. From making the call and receiving such kind genuine care and warmth at the end of the phone. From Jess, the vet , arriving at our home to help say goodbye to our beautiful boy , can t explain how wonderful she was . And going to collect his ashes from the centre and receiving such a thoughtful reception. It made the whole event so much better . I wish we could do this for humans too . Thank you for being there and doing such a wonderful service .

Angela Currie

Thank you so much

Dear Nicola

Please know that you really did a wonderful job of helping Maggie and me through an incredibly difficult time and giving Maggie the gentle, pain-free end she deserved. The entire experience, from initially talking to Jess, who was so kind and helpful to your visit which was warm, caring, empathetic and so reassuring, was almost uplifting and hugely appreciated by me.

I realise now (having said goodbye to three dogs before Maggie) that the end, if handled sensitively, gently and with as much care as possible, can actually be a beautiful experience. Thank you so much for making Maggie’s end so ‘wonderful’.

I cannot recommend you and your service highly enough and I am so very grateful to you for making a dreadful time bearable, truly, thank you so much.

Jennifer

Jennifer Solomons

Such kind and caring attention

This is simply to record our thanks to Jess for the way she helped us say goodbye to our wonderful dog Freddie. He passed away last Wednesday (31st May) at the grand old age of 17. It was naturally a very sad occasion, and we were quite overwhelmed with grief. However, we are so grateful that Jess was there to help us all. She was so kind and discreet. She couldn’t have been more empathetic. We were lucky to have her help Freddie on his way. Thanks Jess x

Nigel & Patricia Wilson

Our Heidi girl

I phoned a few times to talk to Cherry Tree about when the time comes for our Heidi
They were all very helpful, understanding and nothing too much trouble
They helped me through a very difficult decision making it as peaceful and stress free as possible for our rescue German Shepherd dog Heidi when the vet come to our home
Ian the vet sat with her and we talked about Heidi, she was 15years and nearly 3 months and her arthritis had got worse and struggling to get around
He explained everything that was going to happen and I talked and stroke her all the time, telling how much we loved her and was so sorry we couldn’t do anymore
She went to sleep peacefully in her in our front room where she felt safe and loved
Everything was done at our pace, not rushed and with dignity
We picked up her ashes in a gsd urn 2 days after and had a beautiful necklace with her ashes individually put in the gem stone and her paw print in clay in a beautiful box with a lid to put her photo in
Thank you for everything you done xx

Mal Roberts

Thank you

Sadly we had to say goodbye to our beloved Labrador Milo two weeks ago.

We chose to use Cherry Tree same day service in conjunction with Gentle Farewells and we cannot praise them enough!

They had thought of everything and every single person we came into contact with, from our initial enquiry down to when we collected our lovely boy to bring him home were fantastic.

Everyone was compassionate and understanding and at no point in the process did we feel rushed. The location & place itself is beautiful and the tenderness shown to Milo (& us) at every stage really was second to none.

It was such a hard decision to make and there is a huge Milo shaped hole in our hearts & home but Cherry Tree made sure that he crossed rainbow bridge in the best possible way and we cannot thank you enough.

Carla Wilson

Rosie

I cannot rate this place highly enough!

I had to make the heartbreaking decision to let my delightful, funny and beautiful girl, Rosie, take her final farewell. There is no better place than Cherry Tree for this to happen.

We saw Nicola a few weeks before the final day and she was so caring. The home environment had Rosie totally at ease and she was quite happy wandering round being given snacks!! The last goodbye was not at all rushed and everything was explained in a very compassionate way. Rosie went to sleep peacefully in my arms with her family around her, for that I am eternally grateful.

Thank you all for making such a distressing time so much easier.

Heather Irvine

Cannot thank and recommend Cherry Tree Enough

First of all I just want to say a very big thank you to all the staff at Cherry Tree.
You have made my experience very calm and as peaceful as it can be and have brought me much comfort at this heartbreaking time.
From the moment I called you you put me at ease and I knew my boy was in very safe hands which I wanted nothing more.
I very sadly had to say goodbye to my beautiful boy Frank my Shire X who made the grand age of 36 years old. I had him in my life for 25 years he was truly my best friend, perfect teammate and soulmate. I miss him so very much and with every Inch of me.
My heart truly aches for him this is by far the most pain I have ever felt.
Thank you for treating my boy with such care, respect and dignity it really has helped to settle me and put my mind at rest at this awful time.
I am absolutely over the moon with my beautiful necklace it’s bringing me great comfort that he is with me all the time. I am taking much comfort of having him back at home with me in his beautiful box and the perfect little heart they are just so special.
You have been so respectful and just given me the time and I cannot thank you enough I truly can’t. I knew from word go when this day came along I wanted to come to you guys as I heard amazing things about you which have been proven first hand.

Thank you so much again

Hannah & Frank

Hannah Reeves

Highly recommended

I really can’t thank Nicola and the guys at Gentle Farewells for the kind and compassionate service they provided when we had to say goodbye to our beloved Triskel. Everything was so calm and peaceful, I can’t recommend them enough.

Manda Smith

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